Our Online Reputation Management Services
Review Management
Generate positive Google reviews, respond to all reviews professionally, and neutralise negative reviews
Brand Monitoring
24/7 monitoring of every mention of your brand across Google, social media, forums, and news
Reputation Building
Proactive content creation and SEO to fill page one search results with positive brand assets
Why Your Online Reputation Needs Active Management
Negative reviews are appearing on Google and costing you leads
A single 1-star review appearing prominently on Google can reduce enquiry volume by 20–30%. Response strategy and review volume are the two levers that fix this.
You have no idea what people are saying about your brand online
Without monitoring, you find out about brand crises after they've already damaged your reputation. 24/7 monitoring means you respond before the damage compounds.
A competitor or disgruntled party is attacking your brand
Fake reviews, coordinated negative campaigns, and false press are a real risk for growing businesses. We identify the source and respond strategically — legally and effectively.
What's Included in Our ORM Service
Reputation Audit
Full audit of your current review profile, page one search results, social mentions, and forum discussions. Identify all reputation risks.
Review Generation System
Automated system to request Google reviews from satisfied customers at the right moment. Ethical, compliant, and effective.
Review Response Management
Professional, brand consistent responses to every review | positive and negative. Response strategy that turns negative reviews into trust signals.
24/7 Brand Monitoring
Monitoring across Google Alerts, social platforms, Justdial, IndiaMART, and industry forums. Instant alerts for new mentions.
SEO-Driven Reputation Building
Create and rank positive content | press releases, thought leadership articles, and directory profiles | to fill page one with brand-controlled assets.
Monthly Reputation Report
Review volume, average rating trend, new mentions, and sentiment analysis | with a clear picture of your reputation health each month.
How We Protect and Build Your Online Reputation
Reputation Audit
Full assessment of your current online reputation: reviews, search results, social mentions, and forum discussions.
Strategy & Setup
Build review generation system. Set up monitoring. Define response protocols for different review scenarios.
Active Management
Begin generating positive reviews. Respond to all existing reviews. Start publishing positive SEO content.
Build & Protect
Consistently grow review volume. Monitor daily. Build page one with positive brand assets.
Results We've Delivered
Who This Is For
Service Businesses in Pune
Clinics, law firms, schools, restaurants, and agencies — all depend on their reputation for new business. One bad review can cost more than a month of marketing spend.
Brands Recovering from a PR Crisis
Negative press, fake reviews, or a viral complaint can derail years of brand building. We develop a structured recovery strategy and execute it methodically.
Businesses Preparing for Fundraising or Acquisition
Investors and acquirers Google you. A clean, authoritative online reputation is a due diligence requirement — not a nice-to-have.
Frequently Asked Questions
Can you remove negative Google reviews?
We can flag and request removal of reviews that violate Google's policies (fake, spam, offensive). For legitimate negative reviews, the strategy is: respond professionally + generate positive volume to reduce their impact. We never use unethical removal services.
How do you generate more Google reviews ethically?
We build a compliant review request system that sends automated followups to recent customers via WhatsApp or email at the right moment. We never offer incentives for reviews (against Google policy) — we just ask at the right time with the right message.
How long does it take to improve our Google rating?
With an active review generation system, most businesses see meaningful rating improvement within 60–90 days. The speed depends on your review request volume and how many satisfied customers you can reach.
Do you monitor Justdial, Practo, and other Indian review platforms?
Yes. We monitor and manage reviews across all relevant platforms for your industry: Google, Justdial, IndiaMART, Practo (healthcare), MagicBricks (real estate), Zomato/Swiggy (restaurants), and others.
Can competitors leave fake negative reviews and is there anything we can do?
Yes — this happens. We identify suspicious review patterns (accounts with no history, same-day posting, competitor geo-locations) and report them to Google with evidence. We also build positive review volume that dilutes their impact.